OWL LED Night Light

26,99 € Regular price 35,99 €
Size
QUESTIONS / ANSWERS

Any questions?

Do you have any questions? Our customer service is at your disposal and will answer you as soon as possible.

Do not hesitate to contact us at contact@kimelou.com .


Here are the questions you often ask us:

I have not received any response from you despite several emails and reminders.

We systematically commit to providing you with a response within 12 hours. If you have ever contacted us and you do not get any response from us, then it is possible that our response has been filtered by your email or is in spam. Remember to check your spam, or to send us a new message directly to contact@kimelou .com.

When will I receive my order?

Orders are generally shipped from our warehouses within 3 business days.

It then takes between 10 and 14 working days for your item to arrive at your home.

During busy periods, it may take up to 6 days before shipping. Our packages are sent by La Poste, we do not work with relay points.


My order is not complete

Since we have different storage locations and work with different manufacturers, you may receive your products in different packages. So don't worry if you don't receive everything at the same time.

Some packages may take a little longer than this.

Contact us at contact@kimelou.com to report an item not received.

Can I cancel or change my order?

We process the orders you place quickly.

For this reason, please send us an email promptly to request the cancellation or modification of your order at contact@kimelou.com

If your order has been processed, we will therefore not be able to modify your order.


The item I received is broken/defective?

Despite our careful selection of trusted carriers, your package may arrive damaged.

In this case or in the case of a design defect, contact us at contact@kimelou.com with the following details:

  1. Your order number
  1. Description of the problem (wrong/defective item, ...)
  1. A photo or a video

We will proceed with the exchange according to our exchange policy .


What payment methods do you accept?

We accept the following payment methods on our website: Visa, American Express, Mastercard, Debit Cards, PayPal and Bank Cards.


Is my information secure?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


SOFT LIGHT FOR PEACEFUL SLEEP


Give your child the Owl night light, ideal for providing a soft and reassuring light in the dark. Perfect for accompanying little ones at bedtime, it also ensures more peaceful nights for parents.


SAFE AND BPA FREE MATERIAL


Made with 100% BPA-free and baby-safe material, this night light is fun, eco-friendly and made of soft silicone with rounded edges. Children can handle it safely, without the risk of breakage. It can be safely placed near the bed or in the child's crib.


TOUCH CONTROL AND COLOR MODES

Easily change lighting modes by tapping the night light. With a simple switch, choose between the standard warm light mode and a 7-color rotation mode. Stop on the color of your choice. This durable and easy-to-use night light is perfect for playing or accompanying your child to bed.


NIGHT COMPANION FOR CHILDREN


Kids love to take this portable night light with them as they move around the house at night. Perfectly sized for little hands, it's easy to carry anywhere!


THE IDEAL CHRISTMAS GIFT


A perfect birthday or Christmas gift for babies, toddlers, adults and owl lovers. Kids will be amazed by this adorable owl night light, and adults will also appreciate it for its ability to reduce anxiety and bring joy with its cute face and color changing modes.

CHARACTERISTIC

Small Owl Size: 10.4cm*9.3cm*11.9cm

Big owl size: 12cm*11cm*15cm

Package includes:

1 * Owl LED Night Light

1 * USB charging cable

1 * Remote Control

1 * Manual

OUR GUARANTEES

📦 Tracked Home Delivery: Your Order is processed and within 48 hours with continuous tracking from our team. You can track your order in the "Track My Order" Menu.

💰 100% Satisfaction or Money Back Guarantee 30 days: If the product does not suit you: we will refund 100% of your order upon simple request.

✉️ 24/7 Customer Support: Our teams are available to help you and answer all your questions within 24 hours, 7 days a week.

🔒 Secure and encrypted payments: Our payments use professional secure SSL encryption provided by our banking partner Stripe to protect your information 100%.