RABBIT ROMPER
Any questions?
Do you have any questions? Our customer service is at your disposal and will answer you as soon as possible.
Do not hesitate to contact us at contact@kimelou.com .
Here are the questions you often ask us:
When will I receive my order?
Orders are generally shipped from our warehouses within 3 business days.
It then takes between 7 and 10 working days for your item to arrive at your home.
During busy periods, it may take up to 6 days before shipping. Our packages are sent by La Poste, we do not work with relay points.
My order is not complete
Since we have different storage locations and work with different manufacturers, you may receive your products in different packages. So don't worry if you don't receive everything at the same time.
Our average delivery times are 7-10 business days. Some packages may take a little longer than this.
However, if you still have not received your package after 30 working days after ordering, then we will refund you in full and you can keep the item when you receive it.
Contact us at contact@kimelou.com to report an item not received.
Can I cancel or change my order?
We process the orders you place quickly, usually within 12 hours.
For this reason, you have 12 hours after ordering to send a cancellation or modification email to contact@kimelou.com
Beyond this time your items will have already been shipped, so we will not be able to modify your order.
The item I received is broken/defective?
Despite our careful selection of trusted carriers, your package may arrive damaged.
In this case or in the case of a design defect, contact us at contact@kimelou.com with the following details:
- Your order number
- Description of the problem (wrong/defective item, ...)
- A photo or a video
You will not need to return the product and we will refund the amount of your order directly in the form of a voucher (if you want another form of refund, please let us know).
What payment methods do you accept?
We accept the following payment methods on our website: Visa, American Express, Mastercard, Debit Cards, PayPal and Bank Cards.
Is my information secure?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
PERFECT FOR KEEPING BABY WARM THIS WINTER!
Are you over the moon with the arrival of your newborn and want to fill him with softness? These rabbit birth pajamas are a must-have to dress your baby with style and refinement, whether it is yours or that of a loved one.
COZY COMFORT AND IRRESISTIBLE STYLE
Made with high quality materials, these bunny pajamas ensure warmth and softness for your little angel. With its carrot-shaped ears and pocket, this garment offers an adorable style.
A FUN AND MEMORABLE TRIBUTE TO RABBITS
This outfit pays homage to the adorable rabbits, popular pets featured in children's stories, cartoons and films. Give your baby an immersion in a soft and fun world from an early age.
AN UNFORGETTABLE ROMPER
These pajamas will be a precious keepsake for your baby, his first birth gift. Prepare a box for him to keep his clothes for an emotional reunion when he is older. It is also a perfect gift idea for a birthday.
ADVANTAGES OF THIS BABY RABBIT ROMPER
Your baby will enjoy high-end comfort with exceptional softness and warmth for restful nights. Its unique look will make him or her the king or queen of the burrow. Easy to put on thanks to its buttons, these pajamas will be a must-have in your child's wardrobe.
EASY CARE FOR PYJAMAS THAT ARE ALWAYS READY TO USE
To keep this rabbit jumpsuit soft, here are our care recommendations. The washing machine is your ally: opt for a light program at a low temperature to keep the garment like new. If you prefer hand washing, fill a basin with water and suitable soap. Finally, dry cleaning with baking soda is also an option. Prefer air drying or drying at a low temperature to avoid any shrinkage.
Features:
- Main material: high quality pure cotton fleece
- Secondary material: improved polyester
- Age range: 3 to 12 months
- Colors: pink or white
- Gender: unisex
- Fancy hooded model
- Long sleeves
- Handmade confection
OUR GUARANTEES
📦 Tracked Home Delivery: Your Order is processed and within 48 hours with continuous tracking from our team. You can track your order in the "Track My Order" Menu.
💰 100% Satisfaction or Money Back Guarantee 30 days: If the product does not suit you: we will refund 100% of your order upon simple request.
✉️ 24/7 Customer Support: Our teams are available to help you and answer all your questions within 24 hours, 7 days a week.
🔒 Secure and encrypted payments: Our payments use professional secure SSL encryption provided by our banking partner Stripe to protect your information 100%.