Kimelou Foldable Back Baby Carrier

$197.00 Regular price $393.00
Color - BLUE
QUESTIONS / ANSWERS

Any questions?

Do you have any questions? Our customer service is at your disposal and will answer you as soon as possible.

Do not hesitate to contact us at contact@kimelou.com .


Here are the questions you often ask us:

When will I receive my order?

Orders are generally shipped from our warehouses within 3 business days.

It then takes between 7 and 10 working days for your item to arrive at your home.

During busy periods, it may take up to 6 days before shipping. Our packages are sent by La Poste, we do not work with relay points.


My order is not complete

Since we have different storage locations and work with different manufacturers, you may receive your products in different packages. So don't worry if you don't receive everything at the same time.

Our average delivery times are 7-10 business days. Some packages may take a little longer than this.

However, if you still have not received your package after 30 working days after ordering, then we will refund you in full and you can keep the item when you receive it.

Contact us at contact@kimelou.com to report an item not received.

Can I cancel or change my order?

We process the orders you place quickly, usually within 12 hours.

For this reason, you have 12 hours after ordering to send a cancellation or modification email to contact@kimelou.com

Beyond this time your items will have already been shipped, so we will not be able to modify your order.


The item I received is broken/defective?

Despite our careful selection of trusted carriers, your package may arrive damaged.

In this case or in the case of a design defect, contact us at contact@kimelou.com with the following details:

  1. Your order number
  1. Description of the problem (wrong/defective item, ...)
  1. A photo or a video

You will not need to return the product and we will refund the amount of your order directly in the form of a voucher (if you want another form of refund, please let us know).


What payment methods do you accept?

We accept the following payment methods on our website: Visa, American Express, Mastercard, Debit Cards, PayPal and Bank Cards.


Is my information secure?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


THE ESSENTIAL ACCESSORY FOR YOUR FAMILY OUTINGS!

Keep your child close to you with ease with our Kimelou foldable baby backpack. Practical and functional, it allows you to take it with you on your daily walks or hikes. Its lightness and strength make it an ideal travel companion.

OPTIMAL ORGANIZATION AT YOUR FINGERTIPS!

This foldable baby backpack is designed to meet the needs of organized parents. It offers plenty of spacious pockets to keep you and your child's belongings perfectly organized and easily accessible. This way, you can have everything you need at hand, whether it's wet wipes, diapers, toys or bottles.

A STRENGTHENED EMOTIONAL BOND WITH YOUR CHILD!


Our baby backpack allows you to create a strong emotional bond while keeping your hands free. You will be able to move freely while maintaining precious proximity to your child. In addition, its large storage pockets allow you to keep all your important items within reach, without being weighed down.

A PRACTICAL AND EASY TO CARRY ACCESSORY!

This baby backpack is a must-have for parents who need to carry extra things for their little one. It is specially designed to be easily transportable and folds up in just a few seconds. Its adjustable strap design adapts to all sizes of children, offering optimal comfort.

QUALITY AND DURABILITY GUARANTEED!

 

We have selected quality materials to make this foldable backpack. It is durable, sturdy and wear-resistant, ensuring long-term use . In addition, its waterproof fabric makes it an ideal choice for travel, allowing you to leave with peace of mind, no matter the weather conditions.

Choose the foldable baby backpack and enjoy your outings in complete practicality and comfort. Leave nothing to chance and create unforgettable memories with your child, wherever you go!

FEATURES:

 Not sold in stores
✔️ Only available on our website

Product information:

Suitable for babies from 0 to 36 months
Supports up to 20 kilos
Cotton and polyester
Back baby carrier, adjustable size, adjustable belt

OUR GUARANTEES

📦 Tracked Home Delivery: Your Order is processed and within 48 hours with continuous tracking from our team. You can track your order in the "Track My Order" Menu.

💰 100% Satisfaction or Money Back Guarantee 30 days: If the product does not suit you: we will refund 100% of your order upon simple request.

✉️ 24/7 Customer Support: Our teams are available to help you and answer all your questions within 24 hours, 7 days a week.

🔒 Secure and encrypted payments: Our payments use professional secure SSL encryption provided by our banking partner Stripe to protect your information 100%.